Shipping policy
Shipping Policy
At Sweet Sparkle, we aim to deliver your orders quickly and reliably across India.
1. Shipping Coverage
We currently ship to all locations across India.
2. Order Processing Time
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All orders are processed within 1–2 business days after successful payment.
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Orders are not processed or shipped on Sundays or public holidays.
3. Delivery Time
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Orders are typically delivered within 5-7 business days from the date of dispatch.
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Delivery timelines may vary depending on your location and courier partner.
4. Shipping Charges
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Flat ₹120+tax for items in the price range of ₹0 to ₹1500.
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Flat ₹180+tax for items in the price range of ₹1500 and above.
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Final Shipping charges are calculated at checkout.
5. Order Tracking
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Once your order is shipped, you will receive a tracking number via email/SMS.
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You can use this tracking number to monitor your delivery status.
6. Delays
While we strive to deliver within the estimated timeframe, delays may occur due to:
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Courier partner delays
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Weather conditions
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Public holidays or unforeseen circumstances
Sweet Sparkle is not responsible for delays caused by external factors but will assist you in tracking your order.
7. Incorrect Address
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Customers are responsible for providing accurate shipping details.
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We are not responsible for orders delivered to incorrect addresses provided at checkout.
8. Mystery Product Shipping
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All items in a mystery scoop are packed and shipped together as a single order.
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Partial deliveries are not applicable.
9. Contact Us
For any shipping-related queries, please contact us at:
sweetsparkleteam@gmail.com
By placing an order, you agree to this Shipping Policy.